Store Operations Leader - Health & Customer Experience

CVS Health Corporation; Fitchburg (MA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking an Operations Manager to join the Store Management team. You will drive store execution, performance, and consumer loyalty through excellent service, reporting to the Store Manager, and leading a store team with initiative.

The role emphasizes managing staff, sales, inventory, finances, and customer service, with no direct path to Store Manager from this position and a full-time schedule including weekends and early mornings.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Overall store management, supervision, and policy implementation.
• Sales and inventory management.
• Employee staffing, training, and development.
• Financial management.
• Customer service leadership.

Skills

Analytical skills

Advanced communication

Leadership

Customer service

Flexibility

Education

High School Diploma or Equivalent

Tools

Computer skills

MS Office

Job description

CVS Health Corporation is seeking an Operations Manager to join the Store Management team. You will drive store execution, performance, and consumer loyalty through excellent service, reporting to the Store Manager, and leading a store team with initiative.

The role emphasizes managing staff, sales, inventory, finances, and customer service, with no direct path to Store Manager from this position and a full-time schedule including weekends and early mornings.