Store Operations Lead: Health & Customer Experience

CVS Health Corporation; Mantua Township (NJ); On-site; USD 59,865,000 - 100,061,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health Corporation is seeking an Operations Manager to join the Store Management team. You will drive store execution and performance while building consumer loyalty through excellent customer service, reporting to the Store Manager and leading a productive store team.

Responsibilities include supervising daily activities, managing sales and inventory, staffing and development, and financial oversight. This role requires flexible full-time scheduling, including mornings, overnights and

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead store operations and supervise the crew to ensure policy adherence.
• Support Store Manager with action plans for operational and service improvement.
• Provide strong customer service leadership and resolve customer questions and complaints.
• Communicate effectively with store teams and supervisors to ensure timely information flow.

Skills

Analytical skills

Deductive reasoning

Computer skills

Communication skills

Leadership

Supervision

Influencing

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking an Operations Manager to join the Store Management team. You will drive store execution and performance while building consumer loyalty through excellent customer service, reporting to the Store Manager and leading a productive store team.

Responsibilities include supervising daily activities, managing sales and inventory, staffing and development, and financial oversight. This role requires flexible full-time scheduling, including mornings, overnights and