Store Operations Leader - Health & Customer Experience

CVS Health Corporation

City of Albany (NY)

On-site

USD 30,000 - 50,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Job summary

CVS Health Albany is seeking an Operations Manager to drive store execution and build customer loyalty through exceptional service. Working under the Store Manager, you will lead a productive team, manage sales, inventory, staffing, training, and finances while maintaining CVS standards.

You will supervise daily operations, communicate clearly with staff, implement action plans for service improvements, and elevate the customer experience by addressing issues and embodying CVS customer service

Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.
Advanced communication skills, leadership, supervision, and influencing skill.
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts.
Education: High School diploma or equivalent preferred but not required.

Responsibilities

Lead others and work effectively with store crews; supervise and direct activities of the store’s crew.
Promote CVS customer service culture; greet, assist, and thank customers; resolve issues and complaints.