Store Operations Leader - Health Retail & Customer Experience

CVS Health; Signal Mountain (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building consumer loyalty through excellent customer service. Under the Store Manager, lead a productive store team, demonstrating initiative and leading by example to support overall store performance and customer satisfaction.

The role covers management, sales, inventory, staffing and development, financial oversight and customer service leadership.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Manage store operations and supervise the store's crew.
• Direct activities of the store team and ensure policy compliance.
• Communicate effectively with crew and supervisors in a timely manner.
• Support the Store Manager with action plans for operational and service improvements.

Skills

Analytical skills

Leadership

Communication

Computer skills

Education

High School diploma

Tools

Microsoft Excel

Job description

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building consumer loyalty through excellent customer service. Under the Store Manager, lead a productive store team, demonstrating initiative and leading by example to support overall store performance and customer satisfaction.

The role covers management, sales, inventory, staffing and development, financial oversight and customer service leadership.