Store Operations Leader — Guest Satisfaction & Growth

Baskin-Robbins; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Employee Meals

Job summary

Baskin-Robbins in Orlando, FL is seeking a Store Manager who will oversee recruitment, staff development and the consistent application of quality service and cleanliness standards. The role emphasizes leadership, engagement with customers and creating a positive team environment.

You will drive store performance by supervising operations, focusing on guest satisfaction, and achieving sales goals while controlling costs; experience in food service is required and Serve Safe certification is a

Qualifications

• Experience in the food service industry is required.
• Food Safety certification (Serve Safe) is a plus.

Responsibilities

• Leading operational excellence
• Keen focus on 100% guest satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controllables

Job description

Baskin-Robbins in Orlando, FL is seeking a Store Manager who will oversee recruitment, staff development and the consistent application of quality service and cleanliness standards. The role emphasizes leadership, engagement with customers and creating a positive team environment.

You will drive store performance by supervising operations, focusing on guest satisfaction, and achieving sales goals while controlling costs; experience in food service is required and Serve Safe certification is a