Store Leader: Guest Experience & Growth

Smoothie King (SKFI); Michigan; On-site; USD 50,000 - 75,000; Full time

Job summary

Smoothie King (SKFI) is seeking a General Manager in Michigan to create a productive environment and lead a motivated team. This role involves ensuring an extraordinary guest experience, managing operational tools, and fostering supplier relationships.

The successful candidate will have a high school diploma, relevant management experience, and exceptional interpersonal skills. They are expected to uphold the brand's standards and develop local marketing strategies.

Qualifications

• Minimum 2 years' experience as a manager or supervisor in a restaurant or retail customer service.
• Ability to work various shifts including days, evenings, weekends, and holidays.

Responsibilities

• Hire, develop, and lead team to provide a great guest experience.
• Use operational tools to achieve operational excellence.
• Maintain supplier relationships for inventory management.
• Review KPIs for improvement opportunities.
• Manage daily cash activities.
• Ensure compliance with food safety guidelines.
• Promote brand standards and store cleanliness.
• Drive implementation of company programs.
• Develop local marketing plans.
• Recognize individual and team accomplishments.

Skills

Interpersonal skills

Team leadership

Customer service orientation

Basic Microsoft Word and Excel knowledge

Education

High school diploma

Associate or bachelor's degree in business or hospitality management

Job description

Smoothie King (SKFI) is seeking a General Manager in Michigan to create a productive environment and lead a motivated team. This role involves ensuring an extraordinary guest experience, managing operational tools, and fostering supplier relationships.

The successful candidate will have a high school diploma, relevant management experience, and exceptional interpersonal skills. They are expected to uphold the brand's standards and develop local marketing strategies.