Store Operations Leader — Growth & Guest Experience

Global Partners LP; Lowell (MI); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Competitive salaries & growth

Health & Wellness programs (medical, 


401k with company match

Tuition reimbursement after 6 months

Job summary

Global Partners LP is seeking a General Manager to lead day-to-day store operations, drive profitability, and develop a high performing team. You will supervise staff, ensure guest satisfaction, uphold brand standards, and manage a 24/7 store environment with strategic scheduling and resource allocation.

The role emphasizes coaching, performance management, and adherence to safety and company policies while fostering an inclusive, customer-focused store culture.

Qualifications

• Leadership experience in a fast-paced retail, food service or fuel environment.
• Experience selecting, training, and managing staff.
• Experience with labor allocation, scheduling, and managing expenses.
• Experience coaching and developing team members through proper leadership skills.
• High School Diploma or Equivalent is required.

Responsibilities

• Maximize store profitability through managing controllable expenses and leading a high performing team.
• Ensure guest and associate satisfaction, exceed brand standards and manage profitability.
• Staff the store appropriately to cover guest and business demands of a 24/7 operation.
• Allocate resources, delegate work, and manage time through scheduling and labor hours.
• Oversee training of all associates to ensure proficiency and safety.
• Create an inclusive store atmosphere and promote mutual respect within the team.
• Develop associates and store management through talent management processes.
• Provide direction and feedback, coaching, and conduct performance reviews.
• Ensure safety and operational efficiency by adhering to policies and procedures.
• Manage financial plans, analyze reports, and control inventory to maximize sales.

Skills

Leadership experience

Team coaching

Staff selection & training

Labor allocation

Scheduling

Expense management

Education

High School Diploma or Equivalent

Job description

Global Partners LP is seeking a General Manager to lead day-to-day store operations, drive profitability, and develop a high performing team. You will supervise staff, ensure guest satisfaction, uphold brand standards, and manage a 24/7 store environment with strategic scheduling and resource allocation.

The role emphasizes coaching, performance management, and adherence to safety and company policies while fostering an inclusive, customer-focused store culture.