Store Operations Leader: Grow Sales & Service

Walmart; Niles (MI); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Annual bonuses

Paid time off

Education benefits

Job summary

Walmart in Niles, MI seeks a store leader to guide teams, optimize operations, and drive sales. You will mentor associates, implement training and feedback, and ensure customer service excellence through the One Best Way model.

The role emphasizes people management, budget oversight, and strong collaboration with all store levels to deliver results and a welcoming, efficient shopping environment.

Qualifications

• 2 years’ college or equivalent; OR 1 year retail and 1 year supervisory experience.
• Experience supervising 5+ direct reports and handling performance management.
• Strong customer service mindset and ability to lead teams through change.

Responsibilities

• Leads and develops store teams, sets clear expectations, and provides feedback.
• Drives store performance by managing budgets, forecasts, and expenses.
• Manages customer service programs and community outreach to enhance sales.
• Coordinates staffing, training, recognition, and talent development.

Skills

Supervisory experience

Performance management

Hiring

Mentoring

Customer service

Education

BS in Business Management & Leadership (Live Better U)

Certificate in People & Business Leadership (Live Better U)

Job description

Walmart in Niles, MI seeks a store leader to guide teams, optimize operations, and drive sales. You will mentor associates, implement training and feedback, and ensure customer service excellence through the One Best Way model.

The role emphasizes people management, budget oversight, and strong collaboration with all store levels to deliver results and a welcoming, efficient shopping environment.