Store Operations Leader – Grow, Coach & Delight Customers

Corporate Logo; Charlotte (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive Employee Discount

Tuition Reimbursement and Education

Paid Time Off

401(k) Retirement Plan with Company

Industry-Leading Vendor and Company训练

Clear Career Growth and Advancement

Job summary

Micro Center in Charlotte, NC is seeking an Assistant Store Manager - Operations to oversee daily store operations, inventory, and team development, ensuring exceptional customer service and operational excellence. You will coach associates, manage staffing, and implement promotional standards while acting as Manager-on-Duty in the absence of leadership.

The role offers growth opportunities within a fast-growing tech retailer.

Qualifications

• Minimum of 5 years of experience in a high-volume retail environment (30,000+ sq. ft.).
• Proven experience in retail management, including sales, operations, merchandising, inventory, and customer service.
• Demonstrated ability to recruit, develop, and retain a strong team.
• Strong business acumen with the ability to execute corporate strategies and analyze market competition.
• Proficiency in Microsoft Office applications.
• Flexible availability, including early mornings, evenings, weekends, and holidays.
• Occasional travel required for meetings, trainings, and other business-related needs.

Responsibilities

• Maintain a safe, organized store by following policies and procedures.
• Drive performance by meeting or exceeding goals related to inventory, customer satisfaction, productivity, payroll, and expenses.
• Oversee inventory management, including physical counts, freight flow, merchandise processing, and asset tracking.
• Lead front-end operations and supervise opening and closing procedures.
• Act as Manager-on-Duty in the absence of the General Manager or other store leaders.
• Ensure consistent execution of promotional displays and merchandising standards.
• Manage staffing, including hiring, onboarding, training, and scheduling.
• Develop and coach supervisors and associates across departments in customer service, product knowledge, sales techniques, and operational procedures.
• Address employee relations matters with Store Manager and Regional HR as needed.
• Perform additional duties and responsibilities as assigned.

Skills

Retail management experience

Microsoft Office proficiency

People leadership

Job description

Micro Center in Charlotte, NC is seeking an Assistant Store Manager - Operations to oversee daily store operations, inventory, and team development, ensuring exceptional customer service and operational excellence. You will coach associates, manage staffing, and implement promotional standards while acting as Manager-on-Duty in the absence of leadership.

The role offers growth opportunities within a fast-growing tech retailer.