Store Operations Leader: Front End & Pharmacy

Walgreens; Rochelle (IL); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Operations Leader to supervise customer service associates and manage the front-end while supporting the pharmacy and retail store operations. The role involves driving store performance, merchandising execution, and safeguarding assets.

You will lead recruitment, performance management, scheduling, and ensure compliance with company policies, laws, and safety standards while promoting customer satisfaction and profitability.

Qualifications

• Bachelor’s degree or completed Walgreens Community Internship Program or High School Diploma with two years of supervisory experience.
• Proven leadership, ethics, communication skills and business acumen.
• Completion of Store Manager training program (LEAP) or Walgreens Leadership Essentials within 12 weeks of ESM start date.

Responsibilities

• Supervises customer service associates and front-end operations.
• Leads recruitment, hiring, performance management, and discipline of direct reports.
• Drives customer experience improvements and resolves complaints to build loyalty.

Skills

Leadership

Communication

English proficiency

Supervisory experience

Store operations

Education

Bachelor's degree

High School Diploma with 2 years supervisory

Job description

Walgreens is seeking a Store Operations Leader to supervise customer service associates and manage the front-end while supporting the pharmacy and retail store operations. The role involves driving store performance, merchandising execution, and safeguarding assets.

You will lead recruitment, performance management, scheduling, and ensure compliance with company policies, laws, and safety standards while promoting customer satisfaction and profitability.