Store Operations Leader: Front-End & Pharmacy

Walgreens; Billings (MT); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Manager-type leader to supervise customer service associates and the front end, while supporting pharmacy and retail store operations. The role focuses on improving customer experience, guiding staffing, and ensuring profitability through data-driven decisions.

The candidate will oversee recruitment, training, performance management, compliance, and collaboration with the Store Manager to meet company deliverables.

Qualifications

• Bachelor’s degree or equivalent management experience required.
• Demonstrated leadership, ethics, and strong communication abilities.
• Completion of Walgreens leadership/training programs or willingness to pursue them.

Responsibilities

• Supervise front-end and store operations to meet company goals.
• Lead and train team members; manage performance and discipline.
• Handle recruitment, hiring, and staffing plans.
• Drive customer experience and store profitability through coaching and actions.
• Oversee inventory, merchandising, and store safety compliance.

Skills

Leadership

Communication

Store operations

Customer service

Team development

Education

Bachelor’s degree

High School Diploma/GED

Walgreens Community Internship

Job description

Walgreens is seeking a Store Manager-type leader to supervise customer service associates and the front end, while supporting pharmacy and retail store operations. The role focuses on improving customer experience, guiding staffing, and ensuring profitability through data-driven decisions.

The candidate will oversee recruitment, training, performance management, compliance, and collaboration with the Store Manager to meet company deliverables.