Convenience Store Manager

Ultipro; Fargo (ND); On-site; USD 52,000 - 76,000; Full time

Job summary

Fleet Farm in Fargo, ND seeks a hands-on Convenience Store Manager to lead daily operations, drive sales, and deliver exceptional customer experiences at our Convenience and Fuel Store. You will coach a small team, manage inventory, merchandising, and store safety while optimizing profitability and guest satisfaction.

You bring at least 1 year of retail management experience, strong leadership, excellent communication, and the ability to empower staff, handle cash and promotions, and thrive in a

Qualifications

• High school diploma or GED required or preferred.
• Minimum 1 year of retail management experience, preferably in convenience or fuel store.
• Strong leadership and people development capabilities.
• Proven track record of delivering outstanding customer service.
• Solid communication, analytical, and decision-making skills.

Responsibilities

• Recruit, train, schedule, and coach a team of 8–10 team members.
• Lead store operations to maintain safety, cleanliness, and visual appeal.
• Manage inventory, shrink control, and backroom activities.
• Drive sales with merchandising and promotions while monitoring financial procedures.

Skills

Leadership

Customer service

Cash handling

Problem solving

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Fargo
3730 36th Street South
Fargo, ND 58104, USA

Description

About the Role:

As the Convenience Store Manager, you’ll be the driving force behind daily operations, team performance, and customer satisfaction at our Convenience and Fuel Store. This leadership position is critical in delivering an exceptional customer experience, optimizing store performance, and creating a high-energy, customer-first culture.

You’ll oversee a dynamic team, manage inventory and merchandising, drive profitability, and ensure operational excellence—all while leading by example and cultivating a safe, welcoming environment for team members and customers alike.

Key Responsibilities:

Recruit, train, schedule, and coach a team of 8–10 team members.

Create a culture of accountability, performance, and continuous learning.

Partner with HR to support hiring and employee development initiatives.

Store Operations

Ensure the store is clean, safe, and visually appealing at all times.

Maintain accurate inventory, reduce shrink, and monitor backroom activities.

Enforce company policies and ensure compliance with all federal, state, and local regulations (OSHA, EEOC, DOL, etc.).

Customer Experience

Lead by example to deliver “Best in Class” customer service.

Resolve customer concerns professionally and promptly.

Foster a welcoming, helpful environment for every shopper.

Financial & Performance Management

Monitor and improve store performance using sales and operational data.

Ensure accurate financial procedures, including deposits and reconciliations.

Manage wage and expense control programs and address variances proactively.

Implement in-store marketing and promotional programs.

Drive sales through creative merchandising and seasonal displays.

What We’re Looking For:

High school diploma or GED preferred.

Minimum 1 year of retail management experience (convenience or fuel store experience a plus).

Strong leadership skills with a focus on employee engagement and development.

Proven track record of delivering outstanding customer service.

Strong analytical, problem-solving, and decision-making skills.

Comfortable managing cash handling, fuel sales, and promotions.

Excellent communication skills—both verbal and written.

Computer and point-of-sale system proficiency.

Ability to work in a fast-paced environment, multitask, and occasionally lift up to 50 lbs.

Valid driver’s license and current auto insurance.

Why Join Us?

At Fleet Farm, we believe in building leaders. You’ll have the opportunity to grow your career, make a real impact, and be part of a company that values integrity, respect, and community. We offer a supportive environment where your contributions are noticed—and where you can take pride in running a store that truly serves the community.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.