Store Operations Leader: Elevate Customer Experience

Ross Stores, Inc.; Grand Prairie (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Ross Stores, Inc. is seeking an Assistant Manager in Grand Prairie, Texas to lead store operations under the Store Manager, ensuring adherence to company standards and best practices. The role focuses on supervising staff, optimizing scheduling, and driving customer service excellence across all departments.

The position requires 2+ years of retail leadership experience, strong communication, and the ability to work evenings and weekends to support store performance and payroll processes.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize, give direction and follow through to completion.
• Maintains high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.

Responsibilities

• Leading and supervising all areas of the store per guidance of Store Manager.
• Ensure Company standards and best practices are followed.
• Manage payroll administration and scheduling within budget.
• Recruiting, training and developing non-exempt Associates.
• Maintain safety and compliance with regulations.

Skills

Store leadership

People management

Communication

Scheduling

Job description

Ross Stores, Inc. is seeking an Assistant Manager in Grand Prairie, Texas to lead store operations under the Store Manager, ensuring adherence to company standards and best practices. The role focuses on supervising staff, optimizing scheduling, and driving customer service excellence across all departments.

The position requires 2+ years of retail leadership experience, strong communication, and the ability to work evenings and weekends to support store performance and payroll processes.