Store Operations Leader: Drive Sales & Service Excellence

West Marine; Harrison Charter Township (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/dental/vision

401k

Paid time off

Job summary

West Marine in Harrison Charter Township, MI seeks a Store Manager on Duty to lead, train, and motivate Crew Members while ensuring exceptional customer service and achievement of annual sales goals.

You will reinforce sales techniques, manage operations, pricing, merchandising, and code compliance, while maintaining payroll accuracy and a safe environment. Some evenings, weekends, and holidays may be required.

Qualifications

• High school diploma or equivalent required.
• Two years related experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and develop store team to ensure excellent operations.
• Greet and engage customers to meet boating needs.
• Drive sales and achieve business goals.
• Ensure inventory accuracy and pricing audits.
• Oversee Omni orders and be Manager on Duty as needed.
• Maintain a safe, clean store and comply with policies.

Skills

Leadership

Customer service

Time management

Attention to detail

Analytical skills

Communication

MS Office / software

Education

High school diploma or equivalent

Job description

West Marine in Harrison Charter Township, MI seeks a Store Manager on Duty to lead, train, and motivate Crew Members while ensuring exceptional customer service and achievement of annual sales goals.

You will reinforce sales techniques, manage operations, pricing, merchandising, and code compliance, while maintaining payroll accuracy and a safe environment. Some evenings, weekends, and holidays may be required.