Store Operations Leader — Develop Teams, Elevate Service

Food Lion; Lillington (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Food Lion in Lillington, NC is seeking a Store Manager to lead daily store operations, drive sales, and achieve financial goals. You will hire, train, and develop associates, set performance standards, and ensure safety, security, and food safety compliance.

You will collaborate with the management team to deliver outstanding customer service and maintain store standards and policies. This role emphasizes leadership, budget adherence, and a strong service culture, with responsibility for the

Qualifications

• Strong leadership and people-management abilities
• Excellent interpersonal and communication skills
• Ability to manage store operations and merchandising effectively
• Proven ability to train, coach, and develop associates
• Commitment to safety, security and food safety standards

Responsibilities

• Hire, train, and develop associates
• Manage performance through coaching, appraisal and disciplinary actions
• Provide leadership to promote a culture aligned with guiding principles
• Maintain high levels of customer service and quick service
• Ensure proper control of store funds and assets
• Monitor safety, security, and food safety standards
• Use store tools and reports (ACIS, scheduling, ordering, POS)
• Support achievement of store budgeted financial results
• Serve as Manager on Duty when required
• Assist Store Manager with daily store operations
• Lead by example in customer service and adherence to policies
• Meet staffing needs across departments
• Complete required CBT and training modules

Skills

Leadership

Customer service

Communication

Organizational skills

Interpersonal skills

Education

College degree or equivalent preferred

Department Manager or equivalent experience required

Job description

Food Lion in Lillington, NC is seeking a Store Manager to lead daily store operations, drive sales, and achieve financial goals. You will hire, train, and develop associates, set performance standards, and ensure safety, security, and food safety compliance.

You will collaborate with the management team to deliver outstanding customer service and maintain store standards and policies. This role emphasizes leadership, budget adherence, and a strong service culture, with responsibility for the