Store Operations Leader: Team Development & Service

Food Lion; Greensboro (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Food Lion in Greensboro, NC is seeking a Store Manager or equivalent to lead store operations and drive sales while upholding safety and food safety standards. You will hire and develop associates, coach performance, and ensure excellent customer service across departments.

The role requires strong leadership, communication, and organizational skills, with a focus on maintaining a high standard of service and adherence to company policies.

Qualifications

• College degree or equivalent preferred.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.

Responsibilities

• Hire, train, and develop associates.
• Manage performance through coaching, appraisal and disciplinary efforts.
• Provide leadership and motivation to promote Food Lion values.
• Maintain enthusiastic customer service and quick, easy shopping experience.
• Control store funds and company assets.
• Ensure safety, security, and food safety standards.
• Support achievement of store budgeted results.
• Serve as Manager on Duty in the Store Manager's absence.
• Assist with day-to-day operations and store leadership.

Skills

Interpersonal skills

Customer service

Communication

Organizational skills

Multi-tasking

Problem solving

Leadership

Education

College degree or equivalent preferred

Department Manager or equivalent experience

Job description

Food Lion in Greensboro, NC is seeking a Store Manager or equivalent to lead store operations and drive sales while upholding safety and food safety standards. You will hire and develop associates, coach performance, and ensure excellent customer service across departments.

The role requires strong leadership, communication, and organizational skills, with a focus on maintaining a high standard of service and adherence to company policies.