Store Operations Leader - Customer Experience & Team Growth

Dollar Tree Stores INC; Baltimore (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager to support daily store operations, enhance customer service, and help develop the store team in Baltimore. You will assist with opening and closing procedures, manage merchandise flow from delivery to floor, and ensure displays stay fresh and inviting.

The role emphasizes strong communication, teamwork, problem solving, and adherence to company policies while maintaining a safe, friendly, and efficient shopping environment for

Qualifications

• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Must be able to lift up to 55 lbs. and perform physical duties as needed.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions/concerns.
• Help organize merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain attractive storefront fixtures and displays.

Skills

Communication

Customer service

Team leadership

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager to support daily store operations, enhance customer service, and help develop the store team in Baltimore. You will assist with opening and closing procedures, manage merchandise flow from delivery to floor, and ensure displays stay fresh and inviting.

The role emphasizes strong communication, teamwork, problem solving, and adherence to company policies while maintaining a safe, friendly, and efficient shopping environment for