Store Operations Leader – Customer Experience & Growth

Laundry Capital Co. LLC; Providence (RI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Care Coverage

Employee Discount Program

Professional Development & Growth

Job summary

Laundry Capital Co. LLC is hiring an Assistant General Manager for in-person leadership at our Providence area location. The AGM partners with the General Manager to drive customer experiences, supervise staff, manage daily operations, and promote our laundry services.

The role emphasizes operations, delivery of excellent service, and community engagement. Competitive pay, full-time hours, and growth opportunities are offered at this location.

Qualifications

• 2+ years in retail, service, sales, or operational management.
• Experience managing budgets, driving revenue, and controlling costs is a plus.
• Hands-on operations and maintenance experience.
• Excellent communication skills to motivate teams and serve customers.
• Retail sales experience is preferred.
• Ability to stand for long periods and lift up to 35 lbs.
• Flexible to work evenings and weekends as needed.
• Bilingual is a plus, not required.

Responsibilities

• Deliver Outstanding Customer Service – Be the face of a seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision - Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management: Stay ahead of supply needs, from detergent to cleaning supplies, keeping shelves stocked and stores clean.
• Operational Support: Assist in the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operational at all times.

Skills

Leadership Experience

Business Acumen

Maintenance Skills

Excellent Communication Skills

Strong Sales Mindset

Physically Capable

Flexible Schedule

Bilingual

Job description

Laundry Capital Co. LLC is hiring an Assistant General Manager for in-person leadership at our Providence area location. The AGM partners with the General Manager to drive customer experiences, supervise staff, manage daily operations, and promote our laundry services.

The role emphasizes operations, delivery of excellent service, and community engagement. Competitive pay, full-time hours, and growth opportunities are offered at this location.