Store Operations Leader – Drive Service & Growth

Laundry Capital; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive hourly pay

Sales-based bonus program

Tips from customers

Health care coverage option

Employee discount program

Flexible shifts

Career growth opportunities

Job summary

Laundry Capital is seeking an Assistant General Manager for one of its New York stores. You will partner with the General Manager to lead daily operations, supervise staff, and drive exceptional customer experiences in a busy laundromat environment.

The role requires hands-on leadership, strong communication, and a proven ability to manage budgets, revenue, and costs while maintaining clean, welcoming premises and top-notch service.

Qualifications

• 2+ years of leadership in retail, service, sales, or operations.
• Strong business acumen with experience in budgets and revenue.
• Hands-on maintenance mindset and operational focus.
• Excellent communication and ability to motivate staff.

Responsibilities

• Deliver outstanding customer service and ensure a seamless store experience.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Supervise staff during shifts, provide guidance, ensure policy adherence.
• Oversee inventory, supplies, and day-to-day laundromat operations.

Skills

Leadership

Customer service

Communication skills

Sales mindset

Budget awareness

Job description

Laundry Capital is seeking an Assistant General Manager for one of its New York stores. You will partner with the General Manager to lead daily operations, supervise staff, and drive exceptional customer experiences in a busy laundromat environment.

The role requires hands-on leadership, strong communication, and a proven ability to manage budgets, revenue, and costs while maintaining clean, welcoming premises and top-notch service.