Assistant General Manager - Lead Store Ops & Guest Service

Laundry Management Services; Fall River (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health care coverage

Employee discounts

Professional development

Job summary

Laundry Management Services in Fall River, MA is seeking an Assistant General Manager to partner with the General Manager and drive exceptional customer experiences and operational excellence. You will manage wash, dry, and fold services while maintaining a clean, inviting store and promoting products.

The role requires 2+ years in leadership within retail or service, strong business acumen, and a flexible schedule.

Qualifications

• Leadership experience in retail/service
• Strong customer service and communication
• Sales mindset with revenue awareness
• Hands-on maintenance and operations abilities

Responsibilities

• Deliver outstanding customer service and supervise staff during shifts.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee inventory and supplies, ensuring shelves are stocked and organized.
• Support day-to-day laundromat operations and ensure a welcoming environment.

Job description

Laundry Management Services in Fall River, MA is seeking an Assistant General Manager to partner with the General Manager and drive exceptional customer experiences and operational excellence. You will manage wash, dry, and fold services while maintaining a clean, inviting store and promoting products.

The role requires 2+ years in leadership within retail or service, strong business acumen, and a flexible schedule.