Store Operations Leader: Customer Experience & Growth

dollartree; Castle Rock (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking an Assistant Store Manager in Castle Rock, CO to support store operations, foster customer service excellence, and develop the team. You will help organize merchandise, handle daily tasks, and ensure displays remain promotional and inviting.

The role requires strong communication, ability to train staff, and a focus on safety and policy compliance while maintaining a positive, energetic store environment.

Qualifications

• Experience managing store operations in retail environments; able to lead a team.
• Strong customer service and communication skills are required.
• Ability to supervise, train, and develop store associates.
• Read and explain operational directives and perform tasks accurately.

Responsibilities

• Assist with store functions and day-to-day activities.
• Provide excellent customer service and address queries or concerns.
• Organize merchandise and maintain seasonal store areas.
• Perform opening and closing procedures as needed.
• Process corporate directives related to store operations.
• Maintain fixtures, displays, and promotional effectiveness.
• Assist in ordering, damage processing, records, payroll, scheduling, and cash handling.
• Maintain a clean, stocked, and secure store environment.
• Ensure staff adherence to policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.

Skills

Store management experience

Customer service

Team development

Communication

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager in Castle Rock, CO to support store operations, foster customer service excellence, and develop the team. You will help organize merchandise, handle daily tasks, and ensure displays remain promotional and inviting.

The role requires strong communication, ability to train staff, and a focus on safety and policy compliance while maintaining a positive, energetic store environment.