Store Operations Leader – Customer Experience

Cadient, LLC; Sayreville (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vision insurance

Dental insurance

Life insurance

Legal plan

Pension/401k

Job summary

ShopRite of Sayreville in Parlin, NJ is hiring a Customer Service Manager for Store Operations. The role involves directing all store functions with focus on sales, customer experience, and associate engagement.

The position requires leading a team toward consistent execution of safety, presentation, efficiency, and policy adherence while maintaining strong customer service standards.

Qualifications

• Minimum qualifications include strong leadership, customer focus, communication, and ability to work in a fast-paced retail environment.

Responsibilities

• Direct and supervise all store functions and associates to achieve sales, profit, and customer experience goals.
• Drive a culture of continuous improvement and engagement among staff.
• Ensure safety, presentation, efficiency, and compliance with company policies and regulations.
• Oversee Front End, bookkeeping, courtesy, scanning, and ShopRite From Home operations where applicable.

Job description

ShopRite of Sayreville in Parlin, NJ is hiring a Customer Service Manager for Store Operations. The role involves directing all store functions with focus on sales, customer experience, and associate engagement.

The position requires leading a team toward consistent execution of safety, presentation, efficiency, and policy adherence while maintaining strong customer service standards.