Store Operations Leader — Assistant Manager

Ross Stores, Inc.; City of Rochester (NY); In loco; USD 48.000 - 64.000; Tempo pieno

Descrizione del lavoro

Ross Stores, Inc. is seeking an Assistant Store Manager in Rochester, NY to oversee daily store operations and lead a team of associates in delivering excellent customer service and merchandising standards.

You will learn all phases of store operations, support the Store Manager, and ensure Company standards are met across all tasks from scheduling to loss prevention and safety compliance.

Competenze

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Associates at all levels.
• Ability to handle multiple tasks, prioritize, give direction and follow through.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Mansioni

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches.
• Assists in analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
• Responsible for payroll administration including daily punch edits and scheduling compliance.
• Assists in recruiting, hiring, training and developing non-exempt Associates.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
• Represents and supports the Company brand at all times.
• Maintains a professional appearance and dress code.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Ensures merchandise processing and in-store marketing follow Company standards.

Conoscenze

Store leadership

Retail operations

Communication

Time management

English fluency

Descrizione del lavoro

Ross Stores, Inc. is seeking an Assistant Store Manager in Rochester, NY to oversee daily store operations and lead a team of associates in delivering excellent customer service and merchandising standards.

You will learn all phases of store operations, support the Store Manager, and ensure Company standards are met across all tasks from scheduling to loss prevention and safety compliance.