Store Operations Leader

Socket.dev; Woodlawn (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Ashley Stewart is seeking an Assistant Manager to drive sales, market the brand, and lead store operations in a fast‑paced retail environment in the United States. You will partner with the Store Manager, supervise Sales Associates, and ensure exceptional customer experiences.

The role requires 2–3 years retail experience with supervisory exposure, strong communication and people skills, and a proven ability to manage merchandising, scheduling, and community outreach events.

Qualifications

• High school diploma or equivalent.
• 2–3 years prior retail experience; 1 year prior supervisory experience preferred.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to prioritize multiple initiatives.
• Detail oriented; consistently meets deadlines.

Responsibilities

• Drive sales to achieve and exceed financial plan.
• Assist Store Manager in evaluating the business and take proactive steps to improve results.
• Assist in setting and monitoring store goals (individual, daily, weekly).
• Assist in managing store expenses.
• Ensure all funds and merchandise are handled according to Company policy and procedure.
• Assist in maintaining final report accountability for store operations, associate development and financial contribution.
• Assist with scheduling a minimum of 1 grass‑root event per quarter.
• Effectively manage merchandise.
• Must effectively market externally to build their business.
• Provide an exceptional customer service experience to all customers.
• Properly zone store for optimum selling and customer experience.
• Serve as product knowledge expert to educate customers and Associates.
• Hold all Associates accountable for product knowledge including features and benefits.
• Successfully model the Company values; hold all Associates accountable to do the same.
• Assist Store Manager in developing staff to ensure exceptional customer service through Customer Experience.
• Function as the Store Manager’s partner in all store matters.
• Maintain the highest standards in store operations in relation to the Policy and Procedures manual.
• Assist the Store Manager in creating the store schedule and revise as necessary to align with selling expense and productivity.
• Partner with store Associates to ensure the neatness, maintenance and cleanliness of the store.
• Execute merchandise displays and visuals to enhance the Brand.
• Assist in placing supply orders and monitoring inventory levels
• Communicate with Store Manager and District Manager on issues.
• Assist in recruiting candidates to work in the store. Recommend top candidates to the Store Manager.
• Assist in the training and coaching of the staff to ensure bench strength, career paths and succession.
• Conduct Take 5’s to ensure all Associates are updated on daily Company and store communications.
• Assist in holding all Associates accountable to Ashley Stewart’s policies and procedures through coaching/counseling, COACHING moments and on-going feedback.
• Effectively manage time for self and Associates.

Skills

Excellent communication

Strong interpersonal skills

Retail math proficiency

POS system experience

Initiative & accountability

Prioritization skills

Detail oriented

Education

High school diploma or equivalent

Tools

POS system

Job description

Ashley Stewart is seeking an Assistant Manager to drive sales, market the brand, and lead store operations in a fast‑paced retail environment in the United States. You will partner with the Store Manager, supervise Sales Associates, and ensure exceptional customer experiences.

The role requires 2–3 years retail experience with supervisory exposure, strong communication and people skills, and a proven ability to manage merchandising, scheduling, and community outreach events.