Store Operations Leader

Dollar General Corporation; Sumter (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General Corporation in Sumter, SC seeks a Store Manager to lead daily store operations, oversee staffing, training, and store processes from ordering to presentation and selling. You will drive performance by monitoring sales, inventory, and adherence to company policies, while delivering outstanding customer service.

The role requires strong leadership, communication, and organizational skills, with prior retail management experience preferred.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform math calculations including percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of inventory management and merchandising practices.
• Strong communication and interpersonal skills.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well‑organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Leadership/people management

Staffing and scheduling

Training and development

Customer service

Communication skills

Education

High school diploma or equivalent

1 year of management experience in retail

Job description

Dollar General Corporation in Sumter, SC seeks a Store Manager to lead daily store operations, oversee staffing, training, and store processes from ordering to presentation and selling. You will drive performance by monitoring sales, inventory, and adherence to company policies, while delivering outstanding customer service.

The role requires strong leadership, communication, and organizational skills, with prior retail management experience preferred.