Store Operations Leader

Dollar General Corporation; St. Johns (AZ); Presencial; USD 48.000 - 64.000; Jornada completa

Descripción de la vacante

Dollar General Corporation in the United States seeks an experienced Store Manager to oversee daily store operations, staffing, training, and customer service. You will lead a team, manage inventory, cash handling, and ensure compliance with company policies.

Responsibilities include recruiting, coaching, scheduling, opening/closing the store, and driving sales while controlling expenses. The role requires strong communication, organization, and problem-solving skills to maintain a safe,

Formación

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions.
• Ability to perform mathematical calculations.
• Knowledge of cash handling procedures and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication and interpersonal skills.
• Knowledge of recruiting, interviewing and termination practices.
• Attention to detail and strong organizational skills.
• Ability to solve problems and handle diverse situations.

Responsabilidades

• Recruits, selects, and retains qualified employees according to laws and Company policies; ensure staffing.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well‑organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Conocimientos

Staff management

Customer service

Inventory management

Communication skills

Cash handling

Problem solving

Educación

High school diploma or equivalent

1 year of management experience in retail

Descripción del empleo

Dollar General Corporation in the United States seeks an experienced Store Manager to oversee daily store operations, staffing, training, and customer service. You will lead a team, manage inventory, cash handling, and ensure compliance with company policies.

Responsibilities include recruiting, coaching, scheduling, opening/closing the store, and driving sales while controlling expenses. The role requires strong communication, organization, and problem-solving skills to maintain a safe,