Store Operations Leader

Ross Stores; Arlington (TX); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Ross Stores in Arlington, TX is seeking an Assistant Store Manager to supervise daily store operations, lead a team of non-exempt associates, and uphold company standards in merchandising, customer service, and safety. You will partner with the Store Manager to control expenses, schedule staff, and train employees, while ensuring compliance with regulations and company policies.

This on-site role requires flexibility to work evenings and weekends.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsabilités

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Assists in recruiting, hiring, training and developing non-exempt Associates.
• Ensures compliance of Ross personnel policies and procedures.
• Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
• Assists in the management of and continuous monitoring of actual expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
• Maintaining a Safe & Secure Environment.
• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Ensures all Associates understand and can execute emergency operating procedures.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Assists in the facilitation of monthly safety meetings.
• Takes responsibility for Customer service programs and Merchandise Presentation programs through Associate training and supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Connaissances

Customer Focus

People Management

Drives Results

Time Management

Hiring & Staffing

Communication

Description du poste

Ross Stores in Arlington, TX is seeking an Assistant Store Manager to supervise daily store operations, lead a team of non-exempt associates, and uphold company standards in merchandising, customer service, and safety. You will partner with the Store Manager to control expenses, schedule staff, and train employees, while ensuring compliance with regulations and company policies.

This on-site role requires flexibility to work evenings and weekends.