Store Operations Lead — Shift Supervisor (Full-Time)

CVS Health; Claymont (DE); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to assist the Store Management team in executing store operations and driving performance. You will lead staff when managers are unavailable, ensure opening/closing procedures are completed, and uphold exceptional customer service to build loyalty.

The role requires strong communication, supervisory skills, and the ability to work a flexible schedule. A high school diploma is preferred but not required.

Qualifications

• Deductive reasoning and analytical skills required; basic computer literacy.
• Strong communication and supervision abilities.
• Flexible schedule including mornings, overnights, weekends.
• Retail supervisory experience preferred.
• High School diploma preferred but not required.

Responsibilities

• Manage store operations and drive execution in absence of manager.
• Lead the store staff through assigning, directing and following up of activities.
• Communicate effectively with management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and acknowledge customers.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signs and inventory of weekly, promotional and seasonal merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Retail supervision

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to assist the Store Management team in executing store operations and driving performance. You will lead staff when managers are unavailable, ensure opening/closing procedures are completed, and uphold exceptional customer service to build loyalty.

The role requires strong communication, supervisory skills, and the ability to work a flexible schedule. A high school diploma is preferred but not required.