Store Operations Lead — Sales, People & Service

Lids; North Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Employee discount

Bonus potential

Career development

Job summary

Lids Sports Group is seeking an Assistant Store Manager in North Charleston, SC to lead daily store operations and foster a customer‑focused environment. You will drive sales, supervise staff, and ensure compliance with company standards.

Key responsibilities include scheduling, training, handling customer escalations, managing inventory and cash, and upholding visual merchandising. The role offers growth within a dynamic, team‑oriented retail setting.

Qualifications

• Experience achieving sales targets while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work independently without supervision.

Responsibilities

• Act as Manager on duty for scheduling, customer complaints, and operations.
• Train and develop store associates; set goals and follow up.
• Administer progressive discipline, including warnings.
• Lead sales strategy to achieve KPIs and sales targets.
• Resolve customer feedback and escalate issues to make it right.
• Promote membership programs and in-store offers.
• Maintain store appearance, visual merchandising, and dress code.
• Oversee inventory management, pricing changes, and stock counts.
• Open and close the store per procedures.
• Manage cash handling and bank deposits.

Skills

Sales results

Customer service

Supervisory skills

Job description

Lids Sports Group is seeking an Assistant Store Manager in North Charleston, SC to lead daily store operations and foster a customer‑focused environment. You will drive sales, supervise staff, and ensure compliance with company standards.

Key responsibilities include scheduling, training, handling customer escalations, managing inventory and cash, and upholding visual merchandising. The role offers growth within a dynamic, team‑oriented retail setting.