Assistant Store Manager: Lead Ops & Customer Experience

Lids; Florence (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and 9IV

Job summary

Lids in Florence, SC is seeking an Assistant Store Manager to lead daily store operations and deliver exceptional customer experiences.

You will oversee scheduling, training, and performance, while ensuring compliance with company standards and achieving sales targets. The role emphasizes teamwork, visual standards, and loss prevention, with opportunities for career growth and competitive benefits.

Qualifications

• Demonstrated ability to produce sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Capability to work independently without supervision.

Responsibilities

• Act as Manager on duty for scheduling, customer complaints, and other operational issues.
• Manage store associates through training programs, goal setting, and follow-up.
• Administer progressive discipline, including verbal and written warnings.
• Engage team members in a fun, productive environment and link their work to company objectives.
• Maintain respectful, inclusive workplace and adhere to brand standards.
• Schedule staff and manage staffing during peak periods.
• Assist in recruiting and training new personnel.
• Ensure compliance with policies, procedures, and inventory controls.
• Perform additional duties as assigned.

Skills

Sales results

Interpersonal skills

Verbal communication

Independent work

Job description

Lids in Florence, SC is seeking an Assistant Store Manager to lead daily store operations and deliver exceptional customer experiences.

You will oversee scheduling, training, and performance, while ensuring compliance with company standards and achieving sales targets. The role emphasizes teamwork, visual standards, and loss prevention, with opportunities for career growth and competitive benefits.