Store Operations Lead — People & Service Growth

Family Dollar; Houston (TX); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Houston, TX is seeking an Assistant Store Manager to help oversee store operations, customer service and team development. You will assist with daily functions, supervise staff, and ensure execution of company directives while maintaining a welcoming environment.

This role requires strong communication, organizational skills, and the ability to manage inventory, scheduling, and loss prevention with a practical, hands-on approach.

Qualifications

• Strong communication, interpersonal and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed.
• Perform opening and closing procedures as needed.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, and record keeping (including payroll, scheduling, and cash handling).
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, bathrooms, floors, trash, and neat presentation.

Skills

Communication skills

Teamwork

Customer service

Problem solving

Organizational skills

Written skills

Education

High school diploma

Job description

Family Dollar in Houston, TX is seeking an Assistant Store Manager to help oversee store operations, customer service and team development. You will assist with daily functions, supervise staff, and ensure execution of company directives while maintaining a welcoming environment.

This role requires strong communication, organizational skills, and the ability to manage inventory, scheduling, and loss prevention with a practical, hands-on approach.