Store Operations Lead: Merchandising & Guest Experience

Ralph Lauren; Kittery (ME); On-site; USD 45,000 - 60,000; Full time

Job summary

Ralph Lauren is seeking a Store Operations Supervisor in Kittery, Maine, to oversee the smooth flow of merchandise and create an exceptional customer experience.

The role involves leading a team, managing inventory processes, and ensuring compliance with brand standards. The ideal candidate will have over 3 years of retail supervisory experience, strong leadership skills, and a proficiency in retail operations and technology.

Joining Ralph Lauren means contributing to a premium shopping environment and fostering customer satisfaction through effective team management.

Qualifications

• 3+ years of retail supervisory experience preferred.
• Strong analytical and problem-solving skills.
• Excellent leadership, communication, and organizational abilities.

Responsibilities

• Ensure the seamless flow of merchandise from delivery to display.
• Create memorable customer experiences through exceptional service.
• Lead operational training for brand ambassadors.
• Coordinate processes between Back of House and Sales Floor.
• Collaborate with Merchandise Manager on visual standards.

Skills

Leadership

Communication

Problem-solving

Analytical skills

Retail operations knowledge

Technology proficiency

Tools

POS systems

Microsoft Office

Job description

Ralph Lauren is seeking a Store Operations Supervisor in Kittery, Maine, to oversee the smooth flow of merchandise and create an exceptional customer experience.

The role involves leading a team, managing inventory processes, and ensuring compliance with brand standards. The ideal candidate will have over 3 years of retail supervisory experience, strong leadership skills, and a proficiency in retail operations and technology.

Joining Ralph Lauren means contributing to a premium shopping environment and fostering customer satisfaction through effective team management.