Premium Retail Store Operations Lead

Ralph Lauren Corporation; Grand Prairie (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Ralph Lauren is seeking a Store Operations Supervisor to oversee the flow of merchandise from delivery to display, ensure pricing accuracy, tag items, and maintain stockroom organization. You will support sales floor associates, conduct stock checks, and assist with timely merchandise delivery to optimize the premium shopping experience.

The role emphasizes leadership, operational excellence, and collaboration across teams to uphold Ralph Lauren's brand standards and policies.

Qualifications

• 3+ years of retail supervisory experience.
• Excellent leadership, communication and organizational abilities.
• Strong analytical and problem‑solving skills.
• Excellent knowledge of retail operations, policies and best practices.
• Proficient with technology; POS systems and Microsoft Office.
• Ability to maneuver around the sales floor, stock/dressing room, and office; lift up to 30 lbs.
• Ability to work a flexible schedule including day, evening and weekends.

Responsibilities

• Create memorable customer experiences through exceptional service while supporting back and front of house operations.
• Lead operational training for brand ambassadors and uphold company standards.
• Coordinate processes between Back of House and Sales Floor for operational efficiency.
• Oversee stockroom organization, replenishment and RFID tagging initiatives.
• Collaborate on seasonal visual changes and ensure adherence to brand standards.
• Support compliance with policies and health and safety regulations.

Skills

Leadership

Communication

Organizational

Analytical

Problem solving

Retail ops

Technology

POS systems

Microsoft Office

Job description

Ralph Lauren is seeking a Store Operations Supervisor to oversee the flow of merchandise from delivery to display, ensure pricing accuracy, tag items, and maintain stockroom organization. You will support sales floor associates, conduct stock checks, and assist with timely merchandise delivery to optimize the premium shopping experience.

The role emphasizes leadership, operational excellence, and collaboration across teams to uphold Ralph Lauren's brand standards and policies.