Retail Operations Supervisor: Stock & Merch Excellence

Ralph Lauren Corporation; Hagerstown (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Ralph Lauren Corporation is seeking a Store Operations Supervisor in Hagerstown, MD to oversee merchandise flow from delivery to display, ensure pricing accuracy, and maintain stockroom organization. You will support sales floor teammates and uphold RL's standards to deliver a premium customer experience.

You will lead brand ambassador training, drive process improvements, manage stock checks and replenishment, and collaborate with visual merchandising to execute seasonal changes while adhering

Qualifications

• 3+ years of retail supervisory experience preferred.
• Strong leadership, communication, and organizational abilities.
• Excellent knowledge of retail operations and policies.

Responsibilities

• Create memorable customer experiences while supporting front and back of house operations.
• Lead operational training for brand ambassadors and provide coaching.
• Coordinate back-of-house and sales-floor processes for efficiency.
• Oversee stockroom organization, replenishment, and stock checks.
• Ensure visual merchandising aligns with brand standards.

Skills

Leadership

Communication

Organizational abilities

Analytical skills

POS systems

Microsoft Office

Flexible schedule

Customer service

Tools

POS systems

Microsoft Office

Job description

Ralph Lauren Corporation is seeking a Store Operations Supervisor in Hagerstown, MD to oversee merchandise flow from delivery to display, ensure pricing accuracy, and maintain stockroom organization. You will support sales floor teammates and uphold RL's standards to deliver a premium customer experience.

You will lead brand ambassador training, drive process improvements, manage stock checks and replenishment, and collaborate with visual merchandising to execute seasonal changes while adhering