Store Operations Lead — Visual Merch & Stock Flow

Ralph Lauren Corporation; Hershey (PA); On-site; USD 42,000 - 60,000; Full time

Job summary

Ralph Lauren Corporation is seeking a Store Operations Supervisor to oversee merchandise flow from delivery to display, ensure stock room organization and support store associates. The role emphasizes delivering a premium customer experience, coordinating back-of-house with front-of-house, and maintaining Ralph Lauren’s brand standards.

Responsibilities include leading operational training, implementing processes to boost productivity, supporting talent development, and ensuring compliance with

Qualifications

• 3+ years of retail supervisory experience preferred.
• Excellent leadership, communication and organizational abilities.
• Strong analytical and problem-solving skills.
• Excellent knowledge of retail operations, policies and best practices.
• Proficient with technology; POS systems and Microsoft Office.
• Ability to maneuver around sales floor, stockroom, cashwrap and office; lift up to 30 lbs.
• Ability to work a flexible schedule including days, evenings and weekends.
• Ability to build and maintain positive working relationships with customers, management and co‑workers.

Responsibilities

• Create memorable customer experiences through exceptional service while supporting front and back of house operations.
• Provide recommendations to develop and implement performance processes to track and improve team productivity and engagement.
• Provide constructive feedback and ongoing coaching to improve team performance.
• Support talent talks with leadership and opportunities for learning through development activities.
• Foster a professional environment that embodies RL CFAs and Success Drivers.

Skills

Leadership

Customer service

Organizational skills

Analytical thinking

Tools

POS systems

Microsoft Office

Job description

Ralph Lauren Corporation is seeking a Store Operations Supervisor to oversee merchandise flow from delivery to display, ensure stock room organization and support store associates. The role emphasizes delivering a premium customer experience, coordinating back-of-house with front-of-house, and maintaining Ralph Lauren’s brand standards.

Responsibilities include leading operational training, implementing processes to boost productivity, supporting talent development, and ensuring compliance with