Store Operations & Inventory Supervisor

Ralph Lauren Corporation; Gloucester Township (NJ); On-site; USD 52,000 - 70,000; Full time

Job summary

Ralph Lauren Corporation seeks a Store Operations Supervisor to ensure seamless merchandise flow from delivery to display. Responsibilities include receiving shipments, inspecting items, pricing, tagging, and stocking on the sales floor or stock room, while maintaining stockroom organization and supporting sales floor associates.

The role emphasizes customer experience, team leadership, and operational excellence across back-of-house and front-of-house activities, with a focus on RL CFAs and

Qualifications

• 3+ years of retail supervisory experience preferred.
• Excellent leadership, communication, and organizational abilities.
• Strong analytical and problem-solving skills.
• Excellent knowledge of retail operations, policies, and best practices.
• Proficient with technology; POS systems and Microsoft Office.

Responsibilities

• Create memorable customer experiences through exceptional service while supporting front and back of house operations.
• Lead operational training for brand ambassadors to uphold company standards and values.
• Provide recommendations to develop and implement performance processes to track and improve team productivity and engagement.
• Provide constructive feedback and ongoing coaching to improve team performance.
• Support in talent talks with the leadership team and provide opportunities for learning through targeted development activities.
• Foster a professional environment that embodies RL CFAs and Success Drivers and promotes belonging.
• Coordinate processes between Back of House and Sales Floor to ensure operational efficiency.
• Process incoming inventory within UPH targets, execute price updates, and maintain stockroom organization, including EAS device application.
• Execute replenishment activities including ISOS report management and floor restocking while meeting productivity benchmarks.
• Lead stockroom reorganization and reset initiatives.
• Lead projects aimed at improving operational efficiency, such as process optimization and technology integration.
• Oversee reticketing process, RFID tag creation/association, and merchandise return to sales floor.
• Conduct stock checks to support sales team and customer satisfaction.
• Collaborate with Merchandise Manager to plan and execute seasonal visual changes, ensuring alignment with brand standards and promotional activities.
• Maintain proper merchandising, signage and visual standards.
• Enforce company policies and ensure compliance with guidelines.
• Support leaders on risk management policies to mitigate potential operational risks and ensure compliance with all regulations including health and safety.

Skills

Retail leadership

Communication

Organizational skills

Analytical skills

POS systems

Microsoft Office

Tools

POS systems

Microsoft Office

Job description

Ralph Lauren Corporation seeks a Store Operations Supervisor to ensure seamless merchandise flow from delivery to display. Responsibilities include receiving shipments, inspecting items, pricing, tagging, and stocking on the sales floor or stock room, while maintaining stockroom organization and supporting sales floor associates.

The role emphasizes customer experience, team leadership, and operational excellence across back-of-house and front-of-house activities, with a focus on RL CFAs and