Store Operations Lead — Merchandising & Customer Service

Horizon Goodwill; Keyser (WV); On-site; USD 15,000 - 21,000; Full time

Job summary

Horizon Goodwill in Keyser, WV is seeking a Store Shift Supervisor to oversee store operations during the assigned shift, supporting management to ensure efficient store performance across sales, merchandising, pricing, and related paperwork.

The role requires high school diploma and at least one year of retail experience, with reliable transportation and the ability to pass pre-screenings. You may lift up to 50 lbs as part of daily duties and participate in ongoing training.

Qualifications

• High School Diploma or equivalent required.
• At least one year of retail experience required.
• Reliable transportation required.
• Ability to pass pre-screenings (background or drug).
• Ability to lift up to 50 lbs with or without assistance.

Responsibilities

• Supervise store personnel during assigned shift.
• Manage merchandising, pricing and displays.
• Sell merchandise and provide customer service per policy.
• Maintain clean, safe, and organized store premises.
• Handle cash, cash reconciliation and deposits per policy.
• Perform administrative duties of store operation.
• Receive donations and transport to designated area.
• Follow safety, security, and company policies.
• Complete required paperwork accurately and timely.
• Participate in training and perform other duties as assigned.

Skills

Retail experience

High School diploma

Background check

Pre-employment screenings

Lifting up to 50 lbs

Education

High School Diploma or equivalent

Job description

Horizon Goodwill in Keyser, WV is seeking a Store Shift Supervisor to oversee store operations during the assigned shift, supporting management to ensure efficient store performance across sales, merchandising, pricing, and related paperwork.

The role requires high school diploma and at least one year of retail experience, with reliable transportation and the ability to pass pre-screenings. You may lift up to 50 lbs as part of daily duties and participate in ongoing training.