Retail Shift Supervisor - Store Operations & Service

Horizon Goodwill; Shepherdstown (WV); On-site; USD 11,020 - 17,908; Full time

Job summary

Horizon Goodwill in Shepherdstown, WV is seeking a Store Shift Supervisor to oversee store operations during the assigned shift, supporting management to ensure efficient performance.

You will supervise staff, assist with displays, handle sales, donations, and cash transactions, and ensure compliance with company policies and safety standards.

This full-time role offers growth opportunities into store management paths and requires reliable transportation and the ability to lift up to 50 lbs.

Qualifications

• High School Diploma or equivalent required.
• At least one-year retail experience required.
• Reliable transportation.
• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Responsibilities

• Assist with supervising store personnel.
• Assist with arranging store windows, store displays, and promotional activities.
• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.
• Maintain store premises and merchandise in a clean, safe, and organized fashion.
• Follow all required safety and security procedures.
• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.
• Perform administrative and clerical duties of store operation.
• Receive donations and transport to designated area.
• Participate in training as required.
• Perform all other duties as assigned.

Skills

Retail experience

Education

High School Diploma

Job description

Horizon Goodwill in Shepherdstown, WV is seeking a Store Shift Supervisor to oversee store operations during the assigned shift, supporting management to ensure efficient performance.

You will supervise staff, assist with displays, handle sales, donations, and cash transactions, and ensure compliance with company policies and safety standards.

This full-time role offers growth opportunities into store management paths and requires reliable transportation and the ability to lift up to 50 lbs.