Retail Shift Supervisor — Merchandising & Customer Service

Horizon Goodwill Industries, Inc; Greencastle (Franklin County); On-site; USD 16,000 - 23,000; Full time

Job summary

Horizon Goodwill Industries, Inc. Greencastle, PA seeks a Store Shift Supervisor to oversee store operations during the assigned shift, including sales, merchandising, pricing, and paperwork.

You will support management, supervise staff, and ensure a safe, clean, and welcoming store environment. The role requires a High School Diploma or equivalent and at least one year of retail experience, plus the ability to pass background and drug screenings, and to lift up to 50 pounds.

Qualifications

• High School Diploma or equivalent required.
• At least one year retail experience required.
• Ability to pass background and drug screenings.
• Ability to lift, push, and pull up to 50 lbs., with or without assistance.

Responsibilities

• Assist with supervising store personnel.
• Assist with arranging store windows, displays, and promotional activities.
• Sell merchandise and provide customer service; resolve customer complaints per policy.
• Maintain store premises and merchandise in a clean, safe, and organized fashion; ensure supplies are on hand.
• Follow safety and security procedures; adhere to company and store policies and paperwork.
• Receive and verify merchandise from warehouse and vendors; ring sales and perform cash handling.

Skills

Retail experience

Customer service

Reliable transportation

Education

High School Diploma or equivalent

Job description

Horizon Goodwill Industries, Inc. Greencastle, PA seeks a Store Shift Supervisor to oversee store operations during the assigned shift, including sales, merchandising, pricing, and paperwork.

You will support management, supervise staff, and ensure a safe, clean, and welcoming store environment. The role requires a High School Diploma or equivalent and at least one year of retail experience, plus the ability to pass background and drug screenings, and to lift up to 50 pounds.