Store Operations Lead — Merch & Guest Experience

Foot Locker; Grand Rapids (MI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Rate of Pay $19.23/hr

Bonus Incentives

Daily Pay / Weekly Pay

Paid Time Off

Employee Discount 30-50%

Life, Medical and Dental Coverage

Development and Advancement Opportunit

Job summary

Foot Locker in Grand Rapids is seeking a store leadership candidate to help drive a premium in-store experience. You will oversee operations, employee management, stock handling, and visual merchandising while supporting the Operations Manager with key duties.

The role emphasizes leadership, loss prevention, and high ethical standards. You will collaborate across teams to ensure a seamless customer experience, including nights, weekends, and holidays as needed.

Qualifications

• Leadership experience with at least 1 year in a supervisory or lead role.
• Ability to interact confidently with employees and provide direction.
• Adaptability in a fast-paced omni-channel retail environment.
• Willingness to complete tasks without requiring constant supervision.
• Strong analytical and financial reasoning skills.
• High ethics, integrity and trust.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Oversees shipment of merchandise to warehouse for RTV and store transfers.
• Retrieves merchandise and fulfills customer Locate orders.
• Reconciles transfer documents and nightly operations paperwork per policy.
• Follows loss prevention policies to minimize shrink.
• Maintains visual merchandising standards, price adjustments, and compliance to support customer experience.

Skills

Leadership

Employee interaction

Resourcefulness

Task initiation

Analytical thinking

Ethics and integrity

Flexible schedule

Job description

Foot Locker in Grand Rapids is seeking a store leadership candidate to help drive a premium in-store experience. You will oversee operations, employee management, stock handling, and visual merchandising while supporting the Operations Manager with key duties.

The role emphasizes leadership, loss prevention, and high ethical standards. You will collaborate across teams to ensure a seamless customer experience, including nights, weekends, and holidays as needed.