Store Operations Lead (Keyholder)

Goodwill of Sacramento Valley & Northern NV; Woodland (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403(b) retirement plan

Paid holidays

Paid vacation

Paid sick leave

Job summary

Goodwill of Sacramento Valley & Northern NV in Woodland, CA seeks a dedicated Keyholder to provide secondary support in store operations, donate processing, pricing, and merchandising, driving sales and efficiency.

The role involves assisting with opening/closing, maintaining floor appearance, and ensuring quality customer service for shoppers, donors, and employees. A high school diploma and retail experience are required, with emphasis on integrity and teamwork.

Qualifications

• High School Graduate.
• Sufficient knowledge of bookkeeping and accounting to maintain simple store records.
• Minimum one year experience in retail field.
• Must exhibit a high level of integrity and business ethics.
• Must be 18 years of age or older.
• Ability to communicate read and write effectively in English.
• Ability to perform business arithmetic and associated record keeping, i.e. bank deposits.
• Ability to operate cash register.
• Must meet qualitative and quantitative performance standards as established by the company.
• Must have reliable transportation.
• Must pass drug screening and criminal background check.
• Must not present a direct threat of safety and health to self, others or property.
• No record or disclosure of criminal conviction that indicates a tendency toward theft, violence, dishonesty, deceit, drug use, moral turpitude or predatory behavior in conflict with the functions listed within this job description.
• Must immediately inform Supervisor of any arrests and/or convictions that occur while employed at Goodwill.
• Must provide proof of identification and eligibility to work in the United States.
• Able to perform the duties of the job description with or without reasonable accommodation.

Responsibilities

• Assist in coordinating the proper processing and separation of incoming donations, outlet merchandise and salvage goods.
• Assist in coordinating used goods processing through the proper application of GISVNN techniques: sorting, preparing, and pricing items for sale.
• Participate in ensuring production goals are met or exceeded on a consistent basis.
• Assist in ensuring maximum sales performance through proper stock rotation, display, signage, and inventory levels.
• Participate in ensuring that store meets or exceeds sales goals on a consistent basis.
• Assist in ensuring that store is presenting quality customer service in a timely and courteous manner to all shoppers, donors and employees.
• Assist in affective store operations by opening or closing assigned store as scheduled.
• Assist in ensuring that proper attention is given to floor appearance, cleanliness, and shopping environment including but not limited to: floor care, fitting room, cash register and customer service areas, aisles, trash cans, lights, restrooms, glass showcases, window ledges and doors.
• Ensures that doors, odor control, cash registers, vending machines, fire extinguishers, and restrooms are in proper working order.
• Assists in maintaining the appearance of building exterior and parking lot, including but not limited to: windows, doors, sidewalks, parking lot lights, dumpster area, landscape, shopping cart retrieval, store entry, and signage.
• Assists in maintaining a clean and orderly store processing area, good housekeeping and work environment.
• Assists in ensuring machinery is in proper working order.
• Assists in keeping premises clean and free of safety hazards.
• Assists in ensuring that safety procedures are understood and followed by all staff and store employees.
• Assists in ensuring all asset protection matters are reported, investigated and corrected in a timely manner.
• Assists in ensuring proper operation of store security including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, and incident reports.
• Assists in ensuring proper cash handling, enforcement of cash register procedures and submission of required reports.
• Under supervision of the Store Manager, assists in proper adherence by store staff to Goodwill policies & procedures.
• Other related duties as assigned.

Skills

Retail operations

Cash handling

English communication

Business arithmetic

Integrity & ethics

Transportation

Education

High School Diploma

Job description

Goodwill of Sacramento Valley & Northern NV in Woodland, CA seeks a dedicated Keyholder to provide secondary support in store operations, donate processing, pricing, and merchandising, driving sales and efficiency.

The role involves assisting with opening/closing, maintaining floor appearance, and ensuring quality customer service for shoppers, donors, and employees. A high school diploma and retail experience are required, with emphasis on integrity and teamwork.