Store Operations Lead | Key Carrier & Coordinator

The TJX Companies, Inc.; Oxford (MS); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

scholarship program

adoption assistance

Job summary

The Key Carrier role at The TJX Companies, Inc. encompasses stepping into Coordinator duties while occasionally acting as Key Carrier to lead store operations. You must have open availability, including nights and weekends, and deliver exceptional customer service to both internal and external customers.

Role models integrity and manages Associate coverage, coaching, and training in line with store policies, while upholding labor laws and company procedures.

Qualifications

• 1 year retail, 6 months leadership experience.
• Proven ability to coach and delegate to Associates.
• Strong communication and organizational skills.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures opening/closing procedures are executed according to company guidelines.
• Provides coaching to Associates and addresses customer service issues.
• Partners with Management on Associate training needs.

Skills

Retail experience

Leadership experience

Customer service

Communication skills

Team player

Flexibility

Job description

The Key Carrier role at The TJX Companies, Inc. encompasses stepping into Coordinator duties while occasionally acting as Key Carrier to lead store operations. You must have open availability, including nights and weekends, and deliver exceptional customer service to both internal and external customers.

Role models integrity and manages Associate coverage, coaching, and training in line with store policies, while upholding labor laws and company procedures.