Store Operations Lead - Key Carrier

The TJX Companies, Inc.; Cincinnati (OH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Job summary

TJ Maxx at Cincinnati is hiring a Key Carrier who supports store operations, often acting as Coordinator and occasionally as Key Carrier. This role requires open availability including nights and weekends and emphasizes delivering exceptional customer service.

Key responsibilities include coaching Associates, ensuring compliance with procedures, and coordinating coverage to maintain a positive store experience while supporting store leadership and operations.

Qualifications

• Flexible schedule including nights and weekends required.
• Knowledge of store software, systems, and procedures.
• Knowledge of merchandise flow in stores.
• Proven problem solving skills.
• Ability to coach, delegate and follow-up on multiple tasks.

Responsibilities

• Acts as Manager on Duty adhering to company policy and procedure.
• Maintains accurate Associate coverage for service areas.
• Ensures opening/closing procedures align with company guidelines.
• Influences and coaches Associates to meet store objectives.
• Communicates priorities and progress with management.

Skills

Flexible schedule

Team player

Adaptability

Problem solving

Coaching

Multitasking

Communication

Organizational skills

Leadership experience

Tools

Store software

Systems knowledge

Job description

TJ Maxx at Cincinnati is hiring a Key Carrier who supports store operations, often acting as Coordinator and occasionally as Key Carrier. This role requires open availability including nights and weekends and emphasizes delivering exceptional customer service.

Key responsibilities include coaching Associates, ensuring compliance with procedures, and coordinating coverage to maintain a positive store experience while supporting store leadership and operations.