Store Operations Lead — High-Volume QSR (Flexible Schedule)

Workstream; Monroe (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Trainings

Flexible Schedule

Job summary

A Dairy Queen franchise is seeking a Shift Leader to manage restaurant operations in Monroe, Michigan. The ideal candidate will have 1-3 years of leadership experience, exceptional customer service skills, and the ability to train and motivate a team. Responsibilities include operational management during shifts, training staff on service standards, and maintaining high food safety standards. If you thrive in a fast-paced environment and have a passion for customer service, this is the role for you.

Qualifications

• Minimum 1-3 years of high volume restaurant leadership experience required.
• Must be ServSafe® certifiable.
• Strong knowledge of safe food handling practices.

Responsibilities

• Manage entire operation of the restaurant during scheduled shifts.
• Ensure shift leads and crew are trained on all systems and routines.
• Assist in executing the restaurant’s business plan.

Skills

Customer focus

Trainer and coach

Management skills

Organization

Technical proficiency

Flexibility and adaptability

Integrity

Education

High School diploma or equivalent

Job description

A Dairy Queen franchise is seeking a Shift Leader to manage restaurant operations in Monroe, Michigan. The ideal candidate will have 1-3 years of leadership experience, exceptional customer service skills, and the ability to train and motivate a team. Responsibilities include operational management during shifts, training staff on service standards, and maintaining high food safety standards. If you thrive in a fast-paced environment and have a passion for customer service, this is the role for you.