Store Operations Lead - Hardware Retail

Westlake Ace; Michigan; On-site; USD 18,000 - 26,000; Full time

Job summary

Westlake Ace Hardware, part of Ace Retail Group, is seeking a Floor Supervisor to assist in store operations and lead staff in the absence of managers. You will ensure customer service excellence and maintain store standards.

The role emphasizes team leadership, shift coverage, inventory checks, and adherence to safety policies while delivering positive shopping experiences for our customers in a Michigan store.

Qualifications

• Previous retail management experience preferred.
• Hardware store experience preferred.
• Standing, walking, lifting up to 25 lbs and climbing.

Responsibilities

• Assist customers and solve problems; greet shoppers and maintain a positive store image.
• Supervise store operations, and assist with opening/closing and staff guidance.
• Support inventory, merchandising, price updates, and backroom maintenance.
• Lead by example, train associates, and communicate merchandising or cost concerns to management.

Skills

Retail management

Customer service

Education

High School diploma or GED

Job description

Westlake Ace Hardware, part of Ace Retail Group, is seeking a Floor Supervisor to assist in store operations and lead staff in the absence of managers. You will ensure customer service excellence and maintain store standards.

The role emphasizes team leadership, shift coverage, inventory checks, and adherence to safety policies while delivering positive shopping experiences for our customers in a Michigan store.