Store Operations Lead - Guest Experience & Team Growth

Global Partners LP; Hopkinton (MA); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Health & wellness benefits

401k with match

Tuition reimbursement

Job summary

Global Partners LP is seeking an Assistant Market Manager to lead store operations, develop the team, and ensure outstanding guest service while upholding food safety and quality standards. You will balance hands-on leadership with strategic oversight in a fast-paced retail environment.

The role emphasizes accountability, teamwork, and guest-focused excellence, with opportunities to collaborate with regional and corporate teams on promotions and community initiatives.

Qualifications

• Demonstrated success in leading teams and managing daily operations.
• Strong organizational, communication, and problem-solving skills.
• Proven ability to manage budgets, control costs and drive profitability.

Responsibilities

• Lead, coach, and develop all store team members to achieve operational and service excellence.
• Oversee daily store operations, including cash management, inventory control, and safety compliance.
• Monitor key performance metrics and develop action plans for improvement.

Skills

Leadership

People development

Team management

Communication

Problem solving

Organizational skills

Budget & profitability

Customer service

Education

High School Diploma

Tools

POS systems

Inventory tools

Microsoft Office

Job description

Global Partners LP is seeking an Assistant Market Manager to lead store operations, develop the team, and ensure outstanding guest service while upholding food safety and quality standards. You will balance hands-on leadership with strategic oversight in a fast-paced retail environment.

The role emphasizes accountability, teamwork, and guest-focused excellence, with opportunities to collaborate with regional and corporate teams on promotions and community initiatives.