Store Operations Lead — Full-Time with Incentives

Royal Farms; Upper Darby (Delaware County); On-site; USD 42,000 - 55,000; Full time

Job summary

Royal Farms is seeking an Assistant Store Manager to support daily store operations, supervise staff, and drive short-term planning for performance. You will lead a team, ensure superior customer service, and uphold safety and policy standards while delivering strong community engagement and sales results.

The role emphasizes coaching, onboarding, training, and implementing store initiatives, with compensation reflecting an annual earnings range and incentive opportunities based on performance.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Minimum of 1 year of experience in fast food, retail, or related management.
• Proven leadership skills with the ability to supervise and motivate teams.
• Strong written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to prioritize and delegate tasks.
• Basic proficiency in business math, accounting, and computer applications.
• Demonstrated analytical and decision-making abilities.
• ANSI-approved Food Safety Manager Certification required within required timeframes.

Responsibilities

• Support Store Manager in daily store operations and short-term planning.
• Lead and develop a high-performing retail team through recruitment, onboarding, training, and coaching.
• Ensure compliance with all policies, procedures, and safety standards.
• Monitor store performance and implement strategies to improve sales and profitability.
• Address customer escalations and maintain strong community engagement.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Time management

Education

High school diploma or GED

Associate’s degree preferred

Job description

Royal Farms is seeking an Assistant Store Manager to support daily store operations, supervise staff, and drive short-term planning for performance. You will lead a team, ensure superior customer service, and uphold safety and policy standards while delivering strong community engagement and sales results.

The role emphasizes coaching, onboarding, training, and implementing store initiatives, with compensation reflecting an annual earnings range and incentive opportunities based on performance.