Store Operations Lead — Flexible Schedule

The TJX Companies, Inc.; Oklahoma City (OK); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Job summary

Marshalls is seeking a Key Carrier to progress from a Coordinator role with leadership duties, including acting as Manager on Duty when required. The position requires open availability, including nights and weekends, and a focus on delivering exceptional customer service.

You will help ensure store operations run smoothly, coach team members, and partner with management to align on priorities while maintaining policy compliance. The role emphasizes teamwork and a strong customer focus.

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Ability to respond to changes and multitask.
• Strong communication and organizational skills.

Responsibilities

• Creates a positive customer experience.
• Acts as Manager on Duty as needed.
• Coaches Associates and delegates tasks.
• Maintains proper store coverage and adheres to procedures.
• Supports safety and shrink reduction goals.

Skills

Customer service

Leadership

Coaching

Communication

Flexibility schedule

Tools

Store systems

Job description

Marshalls is seeking a Key Carrier to progress from a Coordinator role with leadership duties, including acting as Manager on Duty when required. The position requires open availability, including nights and weekends, and a focus on delivering exceptional customer service.

You will help ensure store operations run smoothly, coach team members, and partner with management to align on priorities while maintaining policy compliance. The role emphasizes teamwork and a strong customer focus.