Store Operations Lead - Flexible Hours

REI; Prescott (AZ); On-site; USD 31,000 - 39,000; Full time

Job summary

REI Co-op in Prescott, AZ is seeking an Operations Supervisor to join the Store Management Team. You will open/close the store, supervise staff, coordinate operations, and support the Store Manager in administrative tasks. This role emphasizes coaching, customer service, and profitability through team engagement.

The position requires flexibility for evenings and weekends, with a focus on training and optimizing daily store performance. Benefits include employee discounts and health coverage.

Qualifications

• 1-3 years retail experience preferred.
• Demonstrated leadership with ability to motivate and coach teammates.
• Commitment to excellent customer service and problem solving.

Responsibilities

• Trains and supports operations and sales staff.
• Provides daily direction, supervision and coaching to sales staff.
• Ensures store is ready for customers by communicating restocking needs and executing visual direction.
• Identifies training opportunities and partners with Store Manager to build and execute training plans.
• Additional duties as assigned.

Skills

Retail experience

Leadership

Customer service

Problem solving

Coaching

Job description

REI Co-op in Prescott, AZ is seeking an Operations Supervisor to join the Store Management Team. You will open/close the store, supervise staff, coordinate operations, and support the Store Manager in administrative tasks. This role emphasizes coaching, customer service, and profitability through team engagement.

The position requires flexibility for evenings and weekends, with a focus on training and optimizing daily store performance. Benefits include employee discounts and health coverage.