Operations Supervisor

Recreational Equipment, Inc.; St. George (VT); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in Vermont is seeking an Operations Supervisor to join the Store Management Team. You will help open and close the store, supervise daily tasks, and support the Store Manager with a range of operational and administrative duties.

You will train and coach sales staff, communicate restocking needs, ensure the store looks inviting, and contribute to a thriving customer experience. Prior retail experience and leadership skills are preferred; you will be part of a company that values

Qualifications

• 1-3 years of successful retail experience (Preferred).
• Demonstrated leadership skills with the ability to motivate, direct and coach teammates.
• Proven ability to understand a drive store profitability through employee engagement and customer experience.
• Committed to providing excellent customer service.
• Self-accountability and excellent problem solving skills.

Responsibilities

• Trains and supports operations and sales staff.
• Provides daily direction, supervision and coaching to sales staff
• Opens and closes the store; communicates restocking needs and visual direction
• Identifies training opportunities at store level; partners with Store Manager to build training plan
• Additional duties as assigned

Skills

Leadership

Customer service

Problem solving

Self-accountability

Coaching

Education

Retail experience 1-3 years

Job description

Overview

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

The Operations Supervisor is a key member of the Store Management Team. Operations Supervisors hold responsibilities such as opening and closing the store, directly supervising employee tasks and projects and assists the Store Manager with a variety of operational and administrative tasks

Responsibilities and Qualifications

How you'll be successful:

• Able to work flexible hours (some evenings and weekends)
• Trains and supports operations and sales staff.
• Provides daily direction, supervision and coaching to sales staff
• Ensures store is ready for customers by communicating restocking needs and executing visual direction

• Identifies trianing opportnities at the individual, departmnet and store level, and partners with Store Manager to build training strategy and execute plan
• Additional duties as assigned

Qualifications

• 1-3 years of successful retail experience (Preferred)
• Demostrated leadership skills with the ability to motivate, direct and coach teammates
• Proven ability to understand a drive store profitability through employee engagement and customer experience
• Committed to providing excellent customer service
• Self-accountability and excellent problem solving skills

Closing

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

• a generous employee discount
• access to health benefits
• a retirement savings plan
• accrued time off

Click here for a detailed overview of benefits plans by employee profile.

Pay Range

$20.90 - $26.09 per hour